RETURNS & REPLACEMENTS
We hope that you are pleased with your order. Should you wish to return any of the items you bought for any reason, we will be happy to refund or exchange a product provided it is in fully resalable condition. Replacements can only be made within 14 days of receipt of unwanted goods and 30 days of receipt of faulty/damaged goods contacting us by email or phone. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved your refund will be processed and it will only be issued to the sender’s card – i.e. the card used to purchase the goods in the first instance and will not be made until the goods are returned.
If an item of return is not notified to us within 14 days of receipt of unwanted goods and 30 days of receipt of faulty/damaged goods it will be considered as sold. Shipping costs are non-refundable.
In the event of your order being damaged in transit please notify us within 24 hours of receipt. If external damage is evident on receipt of goods please sign ” checked and found to be damaged” . If you fail to do this we may refuse a refund. We will then refund order including postage cost. We may ask for photographic proof of damage.
Product should be returned to :
No.2, Gangai Amman Kovil Street,
Sri Devi garden Main Road,
Chennai – 600087,
Near Singer Mano House
Email : firstname.lastname@example.org
Mobile : +91 9941244366
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please email us on email@example.com or using our contact form if you need any further information or assistance.
- Create an account on our shop. If you don’t want to register then you can make a purchase our product without creating an account
- Log in by using details used at the registration or use your Facebook or Gmail+ account
- When you find a product you are interested in , simply press ”Add to Cart” button which will direct it to your shopping cart.
- Your shopping cart will allow you to add other product or remove selected item.
- If you are happy with the content of your shopping cart, please follow simple instructions at ”My cart” tab such as:
- Accept product in your cart
- Confirm or change your delivery address
- Pay by Stripe (debit/credit card) or PayPal
- Confirm your transaction
PAYMENT PRICING & PROMOTIONS
All cards transactions are processed securely by Stripe & PayPal they are leaders in professional secure transactions and once you are ready to pay for your order, you will be transferred to their payment system. Your card details are never entered into our website for your protection and Secure Trading use a 256 bit SSL encryption to safeguard your card details as well as their utilization of the 3D secure system for even further added protection. If the order is placed in a different country than the United Kingdom, the system will automatically convert your local currency into GBP.
Every effort is made to ensure that our prices shown on the website are accurate and up to date. If an error is discovered prior to goods being dispatched or collected then you will be contacted and you may cancel your order and we will refund all monies paid.